Privacy Policy
Last update: March 2026
1. Introduction
VISIONARIST SAS ("SuperPulps", "we", "us", or "our") is committed to protecting the privacy of users of its website and services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit superpulps.com or use our services.
2. Data Controller
The data controller is VISIONARIST SAS, a simplified joint-stock company (SAS) with a share capital of 1,000 euros, registered with the Aix-en-Provence Trade and Companies Register under number 904 043 403, whose registered office is located at 5 rue Monclar, 13100 Aix-en-Provence, France. For any questions regarding this policy, you may contact us at: [email protected]
3. Data Collected
We collect data that you provide directly to us: first name, last name, email address, phone number, company name, when creating an account, subscribing to a plan, or requesting a demonstration. We also automatically collect browsing data via cookies: IP address, browser type, pages visited, time spent on pages, and referral source.
4. Purpose of Data Processing
Your data is used to: provide and improve our AI visibility monitoring services, process your subscription and payments, contact you following a request or demo booking, send you service-related communications, analyze usage to improve our platform, and comply with our legal obligations.
5. Legal Basis for Processing
We process your personal data based on: your consent (for cookies and marketing communications), the performance of a contract (for service delivery), our legal obligations (for invoicing and accounting), or our legitimate interest (for platform improvement and security).
6. Cookies and Tracking
We use cookies for analytics purposes (Google Analytics GA4). Analytics cookies are only loaded after you accept them via our cookie consent banner. You can modify your cookie preferences at any time. Essential cookies required for the website to function do not require consent.
7. Data Sharing
We do not sell or rent your personal data. We may share it with: payment processors (Stripe) for transaction processing, analytics providers (Google) for website usage analysis, hosting providers for infrastructure, and where required by law or legal proceedings.
8. Data Retention
Your personal data is retained for the duration of our business relationship. After the end of the relationship, data is archived for the legally required period (typically 5 years for commercial data, 10 years for accounting data). Browsing data collected via cookies is retained for a maximum of 13 months.
9. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS/TLS), secure data storage, access controls, and regular security reviews.
10. International Transfers
Your data is primarily hosted within the European Union. Where data is transferred outside the EU (e.g., to US-based service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Your Rights
In accordance with the GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at: [email protected]. We will respond within 30 days of receiving your request.
12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
14. Complaint
If you believe your data protection rights have not been respected, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.